Terms & Condition

Welcome to QLEM

Thank you for visiting the QLEM website. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully, as they govern your use of our eCommerce platform and purchase of QLEM smart digital business cards. If you do not agree with these terms, please do not use our website.

1. General Information

1.1 Ownership
This website is owned and operated by Pixigo Innovation Private Limited, under the brand name QLEM. All content, including text, graphics, logos, and images, is our property or licensed to us. Unauthorized use of any content is prohibited.

1.2 Acceptance of Terms
By accessing this website or purchasing our products, you agree to be bound by these Terms and Conditions.

2. Product Information

2.1 Product Description
We offer QLEM smart digital business cards, which enable digital contact-sharing features through NFC and QR technology. We strive to provide accurate product descriptions, but we do not guarantee that the information is error-free.

2.2 Pricing
All prices are listed in site and are subject to change without notice. We reserve the right to modify, discontinue, or change the specifications and prices of our products at any time.

3. Order and Payment Terms

3.1 Order Acceptance
All orders are subject to acceptance and availability. After placing an order, you will receive an email confirming receipt of your order. This does not guarantee acceptance of the order.

3.2 Payment Methods
We accept various payment methods, including credit/debit cards and digital wallets. All payments are processed securely. By providing your payment details, you represent and warrant that you have the right to use the payment method.

4. Shipping and Delivery

4.1 Shipping Policy
We offer shipping services to the locations specified at checkout. Shipping fees and delivery times vary by location and will be calculated at the time of purchase.

4.2 Delivery Times
Estimated delivery times are only estimates and may vary. We are not responsible for delays caused by courier services or unforeseen events.

5. Return and Refund Policy

5.1 Returns
We accept returns within 7 days of purchase for unused and undamaged products in original packaging. Please contact our support team at hi@qlem.co to initiate a return.

5.2 Refunds
Refunds will be processed after we receive and inspect the returned item. Refunds will be credited to the original payment method.

5.3 Non-Refundable Items
Customized or personalized QLEM digital business cards are not eligible for return or refund, except in cases of manufacturing defects.

6. Intellectual Property Rights

All intellectual property rights related to our products and website content are the sole property of QLEM and/or our licensors. Unauthorized use, distribution, or reproduction is strictly prohibited.

7. Limitation of Liability

QLEM is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products. This includes but is not limited to loss of data, income, or profits.

8. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitute your acceptance of the new terms.

9. Contact Information

For questions or concerns about our Terms and Conditions, please contact us at:
 Email: hi@qlem.co 
 Phone: +917575892807
 Address: First Floor B2, Subhashnagar, Nr. RiseOnPlaza, Sarthana Surat, Gujarat India - 395006