Qlem Privacy Policy | Qlem

Privacy Policy – QLEM (Mobile Application & Website)

Last Updated: [23-March-2026]

This Privacy Policy explains how Pixigo Innovation Private Limited (“Company”, “we”, “us”, or “our”), operating under the brand QLEM, collects, uses, and protects your information when you use:

  • The QLEM Mobile Application (Digital Business Card platform)
  • The Qlem.co Website (including eCommerce services)

By using our services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data when you register, use the app, or place an order:

  • Full name
  • Email address
  • Phone number
  • Address (shipping/billing)
  • Business/profile details (for QLEM app)
  • Payment-related information (processed securely via third-party providers)

1.2 Non-Personal Information

We automatically collect:

  • IP address
  • Device type and operating system
  • Browser type
  • Pages visited and time spent
  • App usage behavior

1.3 Cookies & Tracking Technologies (Website)

For Qlem.co, we use cookies to:

  • Improve browsing experience
  • Remember user preferences
  • Analyze website traffic

You can disable cookies in your browser settings.

1.4 Social Login Data (Mobile App)

If you sign in using:

  • Google
  • Facebook
  • LinkedIn
  • Instagram

We may collect your basic profile details such as name, email, and profile picture.

1.5 Device Permissions (Mobile Application)

With your permission, the QLEM app may access:

  • Camera & photo library (for profile/business content)
  • Location (for location-based features)
  • Contacts (for networking features, if enabled)

You can control permissions anytime in your device settings.

2. How We Use Your Information

2.1 For Mobile Application (QLEM App)

We use your data to:

  • Create and manage your digital business card
  • Enable contact sharing and networking
  • Provide app features and updates
  • Improve functionality and user experience

2.2 For Website (Qlem.co eCommerce)

We use your data to:

  • Process orders and payments
  • Arrange shipping and delivery
  • Provide order tracking and support
  • Manage returns or customer queries

2.3 Communication

We may contact you via:

  • Email
  • SMS / WhatsApp
  • Push notifications

For updates, support, and service-related communication.

2.4 Marketing (Optional)

With your consent, we may send:

  • Offers
  • Product updates
  • Newsletters

You can opt out anytime.

3. Sharing of Information

We do not sell your personal data.

We may share your data with:

3.1 Service Providers

  • Payment gateways
  • Shipping partners
  • Cloud hosting (e.g., AWS)
  • Analytics tools

3.2 Business & Legal Use

  • During mergers, acquisitions, or restructuring
  • To comply with legal obligations
  • To protect rights, safety, and prevent fraud

3.3 Public Profiles (QLEM App)

If you share your profile publicly, other users may view your information.

4. Data Security

We use industry-standard security measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your data:

  • As long as your account is active
  • As required for legal and business purposes

Usage data may be retained for analytics and improvement.

6. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your data
  • Request deletion of your data
  • Withdraw consent

You can do this through:

  • App settings
  • Website account
  • Email request

7. Data Deletion

You may:

  • Delete your account directly
  • Request deletion via email: hi@qlem.co

We may retain limited data if legally required.

8. International Data Transfer

Your data may be processed outside your location.
We ensure appropriate safeguards are in place.

9. Third-Party Links

Our website or app may contain links to external sites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect their data.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns:

📧 Email: hi@qlem.co

📍 Address: 
Pixigo Innovation Private Limited 
208, Avadh Viceroy, Sarthana,
Surat, Gujarat, India – 395006